Refund and Return Policy
At Nawfa, we strive to provide our customers with the highest quality beauty products and an exceptional shopping experience. If you are not entirely satisfied with your purchase, we’re here to help.
Return Policy
- Eligibility : You have 7 calendar days from the date of purchase to return an item.
- Condition : To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Non-returnable Items : Certain items cannot be returned, including opened or used products, gift cards, and final sale items.
- Proof of Purchase : Please provide the receipt or proof of purchase.
Refund Policy
- Processing Time : Once we receive your item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
- Timeframe : You will receive the credit within a certain amount of days, depending on your UPI ID’S
Exchanges
- Defective or Damaged Items : If you need to exchange an item due to it being defective or damaged, please contact us immediately with details of the product and the defect.
- Availability : Exchanges are subject to product availability.
Shipping Costs
- Return Shipping : You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Original Shipping Costs : Original shipping costs are non-refundable unless the return is due to our error.
Contact Us
If you have any questions on how to return your item to us, please contact our customer service team at:
Email : thansilabegum33@gmail.com
Phone : 8610556685
Address : Melur Tamilnadu -625106
We appreciate your business and are committed to ensuring your satisfaction with our products. Thank you for shopping at Nawfa!